Healthcare firm uses Rise team leaderboards to motivate 230 reps across USA

Creating a sophisticated division and team leaderboard structure on Rise is simple thanks to Rise’s Teams feature.

One Rise customer, a Learning Technology director within a large healthcare company, used Rise to track and enter scores for over 230 sales reps across the USA.

Each rep was part of a local team (Charlotte, Detroit, Chicago etc) and team scores were summarised in regional divisions such as “South East” and “Mid-West”.

The points methodology tracked 8 metrics (aka Scoring Algorithm) for each rep. The consolidation of points for each team meant that each rep’s activity contributed to the performance of their team, whether great or small.

The main leaderboard shown to reps was their division board. That got everyone focused on their team score and rank rather than individual scores.

midwest-leaderboard-powered-by-rise
The Mid West Division leaderboard showed summary scores for the 4 teams in this division

Individual scores within each team were either totalled up (for some metrics) or averaged out (for other metrics) depending on the number of sellers in the team.

For those wanting to know more it was possible to drill down into the team scores to discover the contributions of each individual seller.

charlotte-leaderboard-powered-by-rise
Drilling down on an individual team allowed reps to see how they were contributing to the performance of the team as a whole

The results were then shown on a big screen monitor at the annual sales conference for the organisation.

As long as they were using the same score algorithm for each rep and team, Rise’s team feature made it easy to automate the production of division and team leaderboards. Then Rise’s distribution features – TV leaderboard, web widget, email and social media posting – helped spread the word about the sales contest.

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