May 2022 – Product Updates

Gallery Logo has been renamed Gallery Image – additional text has been added to explain that this is the image that will be seen in the previews of the scorebook on social media. It might be worth updating this image each time you produce a bulletin, for example with the Top 10 or Top 100 for that week/month.

Tabular theme has had a refresh to make sure that the table is centred on large monitors. This means that large tables can be seen without horizontal scrolling.

The settings menu page has been split into Display (rise) for settings related to how your scorebook will be viewed via Rise and Display (other) for settings related to showing you scorebook on other channels (such as Web embed or Big screen TB)


New features:

  • Player search box on all themes – you can now search for players by name using the player search box at the top of the leaderboard. Hitting on a player name will take you directly to the player’s position on the leaderboard

  • Support for Google Analytics 4 – all Rise themes now support Google Analytics 4 measurement ids so you can track web vistor analytics for your scorebook

Tweaks and changes:

  • The layout of the player scorecard for the tabular theme has been updated
  • Crumbtrail now includes the bulletin name
  • Meta tags have been improved behind the scenes for tabular themed scorebooks

Policy updates:

The privacy policy has been updated to clarify that when you disconnect from a social network, this will remove any profile image from that social network that you had been using from your rise profile.

FEB 2022 – Product Updates

  • Chrome theme now splits out “subheading” and “description” text – the subheading is edited in the Scorebook Settings > Theme section, while description is edited under Scorebook Settings > Description
  • The publisher name is shown in the top nav, this addresses the issue where some readers thought scorebooks were being published by rise rather than only powered by rise. The top nav still contains “Powered by Rise” but this is only visible on desktop.
  • Fixes for google sheets and Kred collectors
  • New solution pages to explain Rise for specific use cases including sales. 30 min demo of sales use case posted to the sales page.
  • Change top nav bar from dark blue to white background

Jan 2022 – Product Updates

As promised we’ve simplified the admin and player user interface to make it much simpler.

The main changes you’ll see are:

  • Scorebooks shown as simple lists rather than large ‘card blocks’
  • Simplified navigation menu – now just 4 sections – scorebooks admin, scorebooks playing, news feed and profile
  • Simplified player profile cards – now just name and bio, we’ve removed the need for players to upload their own background image.

November 2021 – Product Updates

Three minor changes to report:

  • Extended API support to allow customers to update player profile names, bios and photos via the API. The Zapier app is also updated. This means you can manage player appearance within a separate environment rather than needing users to go and log in to Rise.
  • Added ability to do LOG10() mathematical functions within formula calculations
  • Update to the Google Sheets integration to take account of new changes on Google side (for a short period the authorisation dialog to Google will appear to be insecure as we await Google verification of the changes).

October 2021 – Product Update News

The main new feature this month is raw and weighted score formatting.

You can now format both the raw and weighted score on your player scorecards. Previously it was only possible to have a format for either the raw or the weighted score (whichever you displayed on the leaderboard) – now you can set a different format for each. This makes the player scorecard easier to for players to understand.

As an example the raw score might be a time (in minutes and seconds for example) but the weighted score might be a number (as would be generated using a relative ranking algorithm.) Now you can format each correctly.

We have also:

  • Simplified the pricing page
  • Included API access in the Gold plan (subject to reasonable use)
  • Updated the “New Scorebook” page to be simpler and added quick walkthrough videos for each template (as planned)
  • Created a new “Solution Central” section in our knowledge base to provide in depth guides for popular solutions. If there’s a use case you’d like to see a write up for, please let us know. I haven’t had much call for Crossfit boxes, Bass fishing or Nearest the pin golf scorecards recently but am always happy to create a template and guide!

September 2021 – Product Update

Updates today:

  1. New Scorecard embed feature – this allows you to embed a player’s scorecard on your own site. You’ll need to uniquely identify your players using either twitter, url or email. We recommend email. The scorebook privacy must be set to Public, Unlisted or Stealth-Unlisted
  2. Zapier app support for Player Update – this allows you to include/exclude players via Zapier and subscribe / unsubscribe players to email notifications.
  3. Fix to Send Test Email and Preview Email – you can now preview your emails again before you send.
  4. The new Kred – 90 day score collector is live however after some initial success it’s currently having teething troubles. It is live on Rise but Kred still need to do some server work before it’s fully operational – we’ll keep you posted – be sure to subscribe to this blog.

Rise Product Priorities

Sometimes it’s useful to let you know our product priorities for the next few months.

  1. Reduced Rise branding on hosted scorebooks. One issue we consistently see is audience getting confused as to the publisher of a scorebook – often they think it’s rise (“hey I’m top on this Rise leaderboard, thanks Rise”) when actually Rise is just the technology supplier – to this end we are looking at ways to elevate the scorebook publisher brand to the top banner. Rise branding will move to the footer.
  2. Again in keeping with the idea of pushing Rise branding into the background – simplified rise navigation experience for users – the player navigation within Rise is unnecessarily sophisticated for most users – we plan to simplify by removing the splash images for player profiles and combining the profile, scorebooks and scorecard pages into a single profile page.
  3. The New Scorebook page is still unhelpful for new scorebook administrators – we are looking at ways to make this easier to get the right scorebook configuration from the start. We are going to remove solution content (specific functions and industries) from the new scorebook page – how to use rise for estate agent/ realtor sales gamification, for example, into a new section.

We’re always happy to discuss these product priorities so please just get in touch via our helpdesk.

Rise updates – March 2021

Hello everyone

Trying to save you time both learning the Rise software and using it – here’s what’s changed this month – all changes are to the scorebook admin interface.


  • Onboarding tour for all admins – you’ll see this only once
  • Weekly Sales Leaderboard as a new scorebook option
  • New Sales category for scorebooks


  • Onboarding alerts are simplified for new scorebooks
  • The icons on the Score Algorithm page are tidied up and will show either + if weight>1 and the ranking algorithm is sum or % for a relative ranking algorithm They show as a . if weight=0.
  • The Bulletins list is tidied up, the bulletin name is clickable and shown in bold
  • Interim bulletins are renamed “provisional” – these are any bulletins created before the end of the score period.
  • Scorebook admin is now to a green button for easier spotting when viewing your current bulletin as an admin
  • View scorebook is renamed View Last Bulletin for clarity
  • New time options when creating a new bulletin – in particular Next Period – it works out what the dates of the next bulletin should be.
  • Dashboard is simplified right down. It now only shows tips before you create your first bulletin, otherwise it just shows the latest bulletin you’ve created. If you miss anything it was helping you with previously then let Toby know!
  • Rename Player Collector as Player Source (reverting to original)
  • Rename Subscriber as Follower (reverting to original)


  • Reports has been moved from the main menu to Expansions under settings
  • Unneeded board privacy settings have been removed
  • Unneeded description field for TV theme has been removed

Any problems or questions please holler.

Toby, Nick and Paolo