The Success Tracking Difference (4) : Sorted One Way

In this mini-series, “The Success Tracking Difference“, we are focusing on the differences between the new discipline of Success Tracking and traditional analytics / business dashboards.

When you look at team statistics on an excel spreadsheet and find yourself at the bottom it can be very tempting to reorder the spreadsheet on a favourable metric which puts you near the top.

This ability for players to reorder the leaderboard by any metric is not used in a success tracking program because it allows multiple worldviews. In a peer success tracking program, part of the value of the single score and the weighting is that this has been commonly agreed. By allowing different leaderboards to be generated this dilutes the impact of the main leaderboard.

Success tracking is also about flexing the algorithm until it’s right. By forcing everyone to focus on the single score it encourages a deep debate on what metrics should be tracked, their weighting and the score algorithm itself.

That’s why on Rise you won’t see a leaderboard with the ability to sort by any metric even if there are more than one metric shown such as in the Gamification Gurus Power 100 board below:

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In Success Tracking everyone focuses on the main score, you can’t reorder (sort) the leaderboard by any of the sub metrics.

Now you know!

How one realty client uses leaderboards to track success across their business

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This is an interview with Kevin Welch on how he uses Rise boards to motivate seller behaviour in his direct reports.

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Hi Kevin, great to meet you, tell us a little bit about your role and what you do?

Hi, Toby, it is a pleasure to meet you as well. I am the Inside Sales Manager here at the Keri Shull Team – Optime Realty. I manage a team of 4 that acts as our calling team with a primary responsibility to book appointments for our outside sales agents. Along with managing them, I am responsible for database management, tracking and accountability which is why I became interested in Rise.

How are you using Rise right now? i.e. whose success are you tracking?

I am using rise to track different leaderboards for different departments in our company. We are tracking buyer ratified contracts board, seller ratified contracts board, an Inside Sales appointment total board, and then we created a greatness tracker board that combines a few different activities we feel contribute to success.

What are your players aiming to achieve with Rise?

Our players are aiming to be at the top of their respective boards.

Have you noted any successes so far?

It has created healthy competition because the agents don’t want to be at the bottom and they are all striving for the top of the list.

How do you share the scores each time you update your board?

Every time I update the boards, I screenshot the board and paste the image into a powerpoint to present weekly in our team meetings.

Excellent, thanks Kevin, we look forward to hearing how your teams go from strength to strength!

5 alternative fundraising ideas using leaderboards

Tracking progress and comparing performance on Leaderboards are a great way to bring everyone together to achieve a goal.

The “big number” is highlighted at the top of the page while the leaderboard creates a little healthy competition between the 20% of your fundraisers who raise 80% of the funds.

While using a Rise board to track the score is an awesome use case and we’ve seen this work many times. In this post though I want to ask, are there are other innovative ways to use the technology?

Here are five ideas you might want to try next time you’re planning a digital fundraising campaign:

  1. Use leaderboards as part of an open charity auction – set a time limit and allow bidders to keep adding new bids until the clock runs out when the highest bidder gets the prize.
  2. Everyone-gives charity auction – in this variant all bidders donate and the highest single donation gets the prize.
  3. Mileometer – who can walk / cycle the most miles (assuming they have agreed they will get sponsorship for each mile they walk). Like a fitbit wall chart showing progress on, a leaderboard can encourage walkers to get out of bed a little earlier, just to outwalk their neighbours, all raising that extra bit of sponsorship.
  4. Fundraiser league tables – running league tables of fundraisers can be great fun, be sure to put fundraisers in a division with peers – its unfair to put the people raising funds from high net worths or companies in the same bracket as those trying to encourage online donations
  5. Fundraiser teams – split your fundraisers into teams and see which team can raise the most money. If you’re a school why not split alumni into their houses and maintain old pupils association with not only the school but their house. Griffindor versus Slytherin anyone?

If you’re interested in how Rise’s success tracking technology can supercharge your fundraising efforts, then please do request a fundraisers online product tour via hello@rise.global.